Privacy policy

1. Information We Collect:

• Booking Information:

We collect personal information necessary to process your booking, such as your name, contact details (email, phone), address, and any information related to your vehicle or caravan. 

• Payment Information:

Online bookings via our website perlubiepark.com.au the payment details such as Credit Card number are not held with The Trustee for Perlubie Park Trust. Bookings made direct with Perublie Park may be held as security deposit for damagers that maybe incurred.

• Website Usage Data:

We may collect non-personal information about your visit to our website, including IP address, browser type, and pages visited. 

2. How We Use Your Information:

• Booking Management:

We use your information to process your booking, confirm your stay, and provide you with relevant information about your reservation. 

• Customer Service:

We use your information to respond to your inquiries, address any issues, and provide customer support. 

• Marketing and Promotions:

With your consent, we may use your information to send you promotional materials, special offers, or newsletters about our park and related services. 

• Legal Compliance:

We may use your information to comply with legal obligations or as required by law. 

3. Information Sharing:

• Third-Party Service Providers:

We may share your information with third-party service providers (e.g., payment processors, email marketing platforms) to facilitate our services, but only to the extent necessary and with appropriate security measures. 

• Legal Authorities:

We may disclose your information to legal authorities if required by law or court order. 

• No Selling or Renting:

We will never sell or rent your personal information to third parties for marketing purposes. 

4. Security of Your Information:

• Secure Storage:

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access, including implementing security protocols and encryption.

• Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. 

5. Your Rights:

• Access and Correction: You have the right to access your personal information and request corrections if it is inaccurate. 
• Opt-Out: You can opt-out of receiving marketing communications from us at any time. 
• Data Deletion: You can request the deletion of your personal information, subject to legal obligations. 

6. Cookies and Tracking Technologies:

• Website Usage: We may use cookies and other tracking technologies to enhance your browsing experience and gather information about website traffic.
• Opt-Out: You can manage your cookie preferences through your browser settings. 

7. Changes to this Policy:

• Updates: We may update this privacy policy from time to time, and we will notify you of any changes by posting the updated policy on our website. 

8. Contact Us:

• Questions: If you have any questions or concerns about our privacy policy, please contact us at admin@perlubiepark.com.au